LovedOne

Privacy Policy

Last updated: March 27, 2026

1. Introduction

This Privacy Policy explains how One57 LLC ("Platform", "we", "us") collects, uses, and protects your personal data when you use our platform. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following types of personal data: 2.1 Information You Provide • Name and contact details (email, phone number) • Account information (login credentials) • Profile information (location, preferences, service details) • Messages and communications with other users 2.2 Transaction Data • Payment-related information (amounts, transaction history) • Service details (requests, bookings, confirmations) Note: Payment card data is processed securely by third-party payment providers and is not stored by us. 2.3 Automatically Collected Data • IP address • Device and browser information • Usage data (pages visited, actions taken) • Cookies and tracking technologies

3. How We Use Your Data

We use your data to: • provide and operate the Platform • connect users with each other • facilitate payments • process transactions and prevent fraud • communicate with you • improve our services • comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on: • Contract - to provide the Platform services • Legitimate interests - to improve and secure the Platform • Legal obligations - compliance with laws • Consent - where required (e.g. marketing, cookies)

5. Payments and Third Parties

We use third-party payment providers, including Stripe, to process payments. These providers may collect and process personal data, including: • payment details • identity verification information • banking details We do not control how these providers process your data. Please refer to their privacy policies.

6. Sharing of Data

We may share your data with: 6.1 Other Users • Limited profile information necessary to complete a transaction 6.2 Service Providers • payment processors • hosting providers • analytics services 6.3 Legal Authorities • where required by law or to protect rights and safety

7. International Transfers

Your data may be transferred and processed outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place, such as: • Standard Contractual Clauses (SCCs) • equivalent data protection mechanisms

8. Data Retention

We retain personal data only as long as necessary to: • provide the Platform • comply with legal obligations • resolve disputes • enforce agreements

9. Your Rights (GDPR)

You have the right to: • access your data • correct inaccurate data • request deletion • restrict processing • object to processing • request data portability To exercise your rights, contact: info@lovedone.live

10. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Cookies

We use cookies and similar technologies to: • operate the Platform • analyze usage • improve user experience You can manage cookies through your browser settings.

12. Children

The Platform is not intended for individuals under 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes where required.

14. Contact

For privacy-related questions: info@lovedone.live